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Would you like personal advice or discuss a specific application? Feel free to contact us, our team is happy to help you find a suitable solution.
Frequently asked questions
What are the payment terms?
For orders with a value below €5,000, we require 100% prepayment. For orders with a higher value, it is possible to pay 50% in advance and the remaining 50% upon delivery. Payment on account is possible subject to a positive credit assessment. For this, we work together with Allianz Trade.
Can I order spare parts if something breaks on my shelter?
Yes, it is possible to order spare parts if something breaks on your shelter. In most cases, damage to the shelter can be repaired by replacing a specific part. We offer these spare parts in sets. You can download an overview of these additional parts per product from our website. Not sure what the right solution is? Feel free to contact us.
What does the EN13782 standard mean for my container shelter?
The European standard EN13782 sets requirements for the design and construction of temporary structures, such as container shelters. This standard ensures that the shelter is safe and stable, even under changing weather conditions. It includes material specifications, calculations for wind and snow loads, stability checks and the strength of connections.
Our products are designed and tested according to this standard. This means you are assured of a safe and reliable shelter that complies with European regulations.
My order has been delivered, how can I check if it is complete?
Use the packing list provided to check the contents of your order upon delivery. If you have any doubts about whether everything is included, feel free to contact us.
What is the delivery time of the shelter?
Our warehouse in Babberich holds a large stock of shelters, allowing us to process orders quickly. If your order is in stock and payment has been received, we can hand it over to our transport company within two days. This results in a delivery time of approximately one week within the Netherlands and one to two weeks for deliveries to Germany.
