Relevant questions and answers
You enter the necessary details and choose a payment method. Then you click on “Place order”. If you have opted for an online payment method, you will be redirected to a secure payment environment. If you have chosen for direct bank transfer you will first receive an invoice from us.
When we have received your order, we will contact you to coordinate the details about the order and delivery. As soon as we receive your payment we will set the order in motion. When the order is ready for shipment we will inform you by e-mail.
The quote is automatically generated once you have filled in the required fields and click on “Send”. For a quote, we only need the following information from you: country, zip code (for determining transport options and costs) and e-mail address. More information is welcome so that we can easily contact you if necessary.
You will find your quote in your personal account, which is automatically created for you. Do you want to make multiple quotes to compare the different options? Then you will find these conveniently arranged together in your account.
- Companies outside the Netherlands with a valid EU VAT number pay 0% (intra-community delivery)
- Private persons and companies without a valid EU VAT number pay the Dutch rate of 21%
- Dutch companies pay the Dutch rate of 21%
- For deliveries outside the EU (both private persons and companies) the 0% VAT rate is applicable
When entering your details you will have the option to enter your VAT number. Your quotation or order will then show the applicable VAT rate.