WB all FAQ

Yes, it is possible to order individual parts if something breaks on your shelter. In most cases, damage to the shelter can be repaired by replacing a part. We offer additional parts in sets for this purpose. You can download the overview of these additional parts per product from our website. Unsure about the right solution? Then, feel free to contact us.

Below is an overview of the average assembly time per shelter.

Use the attached packing list to check the composition of your order upon delivery. If you have any doubts about whether everything is present, feel free to contact us.

For orders with a value under €5,000, we require a 100% prepayment. For orders with a higher value, it is possible to pay 50% in advance and the remaining 50% upon delivery. Payment on account is possible if a positive credit rating has been issued. For this, we work with Allianz Trade.

Our warehouse in Babberich has a large stock of container shelters, allowing us to process orders quickly. If your order is in stock and payment has been received, we can hand it over to our transport company within two days. This results in a delivery time of approximately one week within the Netherlands, and one to two weeks for deliveries to Germany.
Watch the video: https://www.kroftman.com/en-eu/do-we-have-all-container-shelters-in-stock/

Yes, the strength calculations of the products can be found in the construction manual. This book contains all the technical details and calculations necessary for the safety and stability of the shelters. You can request the construction manual free of charge, both online and physically.
https://www.kroftman.com/nl-nl/quality-and-conformity/

The European standard EN13782 sets requirements for the design and construction of temporary structures, such as container shelters. This standard ensures that the shelter is safe and stable, even under changing weather conditions. It includes material specifications, calculations of wind and snow loads, stability checks, and the strength of connections.
Our products are designed and tested according to this standard. This means that you are assured of a safe and reliable shelter that complies with European guidelines.
More information: https://www.kroftman.com/en-eu/safety-first-what-you-need-to-know-about-en13782-for-your-container-shelter/